Mohamad Aidiel Azzaufi
01. About Me
Dedicated technician with over 9 years of experience troubleshooting a wide range of mechanical, electronic, electrical, and computer problems. Strong background in both repair and troubleshooting, having honed my skills at Western Digital for 7 years and now at ILLEGEAR SDN. BHD.
A quick learner and a hard-working individual with excellent time management, interpersonal, and communication skills. I am always eager to expand my knowledge and skillset.
02. Professional Experience
ILLEGEAR SDN. BHD.
2020 — Present
Supervisor Technical Support & Customer Service
- Lead technician teams for high-performance system integration.
- Execute advanced component-level motherboard repairs.
- Manage technical service workflows and customer satisfaction.
- Supervise hardware integration for premium gaming desktops and laptops.
WESTERN DIGITAL (MALAYSIA)
2012 — 2019
Senior Technician
- Repaired and maintained robotic systems for hard drive manufacturing.
- Troubleshot electronic boards and optimized testing units using PLC knowledge.
- Resolved complex machine equipment and software diagnostic issues.
- Optimized department testing units via electrical wiring.
MERCEDES BENZ PEKAN PLANT
2010 — 2010
Industrial Training
- Gained experience in automotive component assembly and factory QC checking.
- Assisted in unit testing within a rigorous factory environment.
03. Education
Polytechnic Port Dickson
Jan 2009 — Dec 2011
Diploma in Mechanical Engineering (Manufacturing)
- CGPA Score of 2.83
SMK Dato’ Mahmud Mat
Jan 2003 — Dec 2007
Sijil Pelajaran Malaysia (SPM)
04. Skills
Diagnostics & Systems
- Motherboard Repair
- Hardware Stress Testing
- Component Diagnostics
- System Build & Integration
Industrial & Design
- PLC Systems
- AutoCAD Professional
- Robotic Maintenance
- Electro-Pneumatics
Leadership
- Team Supervision
- Customer Service Management
- Workflow Optimization
Software & OS
- Fault Diagnosis
- BIOS / Firmware Management
- Windows Deployment
- Disk Management (Diskpart)
05. Certifications
SMCT-EP1 & PLC2
SMC Pneumatic (SEA) SDN BHD
AutoCAD 2011
Autodesk
Diploma in Mechanical Engineering
Politeknik Port Dickson
Sijil Pelajaran Malaysia (SPM)
SMK Dato Mahmud Mat
06. Get In Touch
I'm currently open to new opportunities in technical leadership, hardware engineering, or high-performance system support roles.
Say Hello 👋