MOHAMAD AIDIEL AZZAUFI
BIN MOHD MUSTAFA
01. About Me
Dedicated technician with over 9 years of experience troubleshooting a wide range of mechanical, electronic, electrical, and computer problems. Strong background in both repair and troubleshooting, having honed my skills at Western Digital for 7 years and now at ILLEGEAR SDN. BHD.
A quick learner and a hard-working individual with excellent time management, interpersonal, and communication skills. I am always eager to expand my knowledge and skillset and am actively seeking new opportunities to do so.
02. Professional Experience
ILLEGEAR SDN. BHD.
2020 — Present
Supervisor Technical Support & Customer Service
- Lead technician teams for high-performance system integration.
- Execute advanced component-level motherboard repairs.
- Manage technical service workflows and customer satisfaction.
- Supervise hardware integration for premium gaming desktops and laptops.
WESTERN DIGITAL (MALAYSIA)
2012 — 2019
Senior Technician
- Repaired and maintained robotic systems for hard drive manufacturing.
- Troubleshot electronic boards and optimized testing units using PLC knowledge.
- Resolved complex machine equipment and software diagnostic issues.
- Optimized department testing units and machine equipment via electrical wiring.
MERCEDES BENZ PEKAN PLANT
2010 – 2010
Industrial Training
- Gained experience in automotive component assembly and factory QC checking.
- Assisted in unit testing within a rigorous factory environment.
03. Education
Polytechnic Port Dickson
Jan 2009 — Dec 2011
Diploma in Mechanical Engineering (Manufacturing)
- CGPA Score of 2.83
SMK Dato’ Mahmud Mat
Jan 2003 — Dec 2007
Sijil Pelajaran Malaysia (SPM)
04. Skills
Diagnostics & Systems
- Motherboard Repair
- Hardware Stress Testing
- Component Diagnostics
- System Build
Industrial & Design
- PLC Systems
- AutoCAD Professional
- Robotic Maintenance
- Electro-Pneumatics
Leadership
- Team Supervision
- Customer Service
- Workflow Management
Software & OS
- Fault Diagnosis
- BIOS/Firmware Management
- Windows Deployment
- Disk Management (Diskpart)
05. Certifications
SMCT-EP1&PLC2
SMC Pneumatic (SEA) SDN BHD
Autocad 2011
Autodesk
Diploma
Politeknik Port Dickson
SPM
SMK Dato Mahmud Mat
Certification Name 5
Issuing Organization
Certification Name 6
Issuing Organization